Getting your water flowing again is easier than you think. We handle the full range of plumbing work for homeowners, landlords, property managers, restaurants, and commercial businesses across East Ridge and Hamilton County. From a stubborn kitchen drain to a main sewer line backup, from a single leaky faucet to a full commercial water heater replacement, our team covers it all.
Everyday residential plumbing is the core of what we do: drain cleaning and clog removal, leak detection and repair, water heater service, toilet and faucet and fixture installation, sewer and main line work, and emergency plumbing when something goes wrong without warning. We also serve commercial clients who need a reliable plumber for multi-unit buildings, office spaces, and food-service facilities. Work is performed by licensed plumbers who follow local code on every job, residential or commercial. Residential plumbing. Commercial plumbing. One number for both.
Give us a call and we will get the water sorted.
You shouldn't have to chase a plumber for answers, and when Surety Plumbing was founded in 1995, that was exactly the kind of service the owners set out to build. The business started as a two-person residential operation, a father-and-son team working out of East Ridge with a single truck and a reputation for showing up when they said they would. Word spread the way it does in a close community. A neighbor recommended them to a coworker. A homeowner passed the number to their landlord. That is the kind of plumbing work neighbors pass along by word of mouth, and it is still how a large share of our work comes in today.
Over three decades, the business grew to handle commercial plumbing repair alongside the residential work that built us. We added crew, expanded our service area across Hamilton County, and took on larger jobs without losing the personal accountability that started it all. When you call us, you reach a real local person who knows this area. That has not changed since 1995, and it is not going to change.
Work is performed by licensed plumbers who have handled the full range of residential and commercial plumbing challenges this region presents. We are locally owned and personally accountable for every job we take on.
A slow drain rarely fixes itself. We clear kitchen drains, bathroom drains, shower and tub drains, floor drains, and main drains using drain snake service and hydro jetting where the job calls for it. When you schedule a visit, we assess the clog, explain what we find, and clear it completely. We also check the surrounding pipe condition while we are there so a partial clog does not turn into a backup a week later.
Hidden leaks are some of the most damaging plumbing problems a homeowner faces because the damage builds quietly behind walls and under floors. We locate water leaks, pipe leaks, and concealed leaks using detection methods that protect your home and minimize disruption. Slab leak detection and slab leak repair are part of our work here in Tennessee, where slab-on-grade construction is common and a leak under the foundation needs a careful, experienced hand. For urgent situations, we handle emergency leak repair the same day.
No hot water is one of the most disruptive plumbing problems in any home or business. We repair and replace both tank and tankless water heaters, handle water heater installations, and respond to calls for a leaking water heater or a unit that simply stopped working. Tankless water heater installation and replacement are a growing part of our work as more homeowners in the area make the switch. We also handle commercial water heater installation and repair for businesses that cannot afford downtime in their hot water supply.
From a running toilet to a full bathroom fixture replacement, we handle it. Toilet repair, toilet installation, and toilet clog removal are among our most common residential calls. We also install and repair kitchen and bathroom faucets, replace worn fixtures, install showers and bathtubs, and handle garbage disposal installation, repair, and replacement. If a fixture is leaking, running, clogged, or simply past its useful life, we can take care of it in one visit.
Staying ahead of plumbing problems keeps your home dry. Sewer line issues tend to show up as slow drains throughout the house, sewage odors, or a full backup, and they need attention before the problem reaches the interior of the home. We handle sewer line repair, sewer line replacement, sewer line cleaning, and main line cleaning. We respond to sewer backups, clear main sewer line clogs, and perform sewer line inspections to help property owners understand the condition of their lines. Main water line repair and main water line replacement are also part of our scope. Where conditions allow, we use trenchless repair methods to reduce excavation and disruption to your yard. We work strictly on the line itself, from the house to the city connection or the point of entry to the property.
Older pipes corrode, develop pinhole leaks, and eventually fail. Whole-house repiping with copper or PEX is a long-term fix that improves water quality, water pressure, and reliability throughout the home. We also handle individual pipe replacement, burst pipe repair, and burst pipe emergencies. Low water pressure and shutoff valve problems are common in aging plumbing systems, and we diagnose and repair both.
The sooner you call, the sooner the water is back on, and that matters most when a pipe bursts at midnight or a water heater fails the morning of a busy workday. We offer 24-hour emergency plumbing service for East Ridge residents and Hamilton County businesses. Burst pipe repair, emergency leak repair, and no-hot-water calls are handled around the clock, including weekends and after hours.
Same-day scheduling is available for non-emergency calls as well. If you have a drain that needs clearing or a faucet that has been dripping for a week, we can often get to it the same day you call. We stand behind every pipe and fixture we touch, and that commitment applies whether the call comes in at noon on a Tuesday or two in the morning on a Saturday.
Pick up the phone and we will get moving.
Plumbing repair costs vary depending on the job, the materials needed, and the scope of the work. A drain cleaning visit is a different conversation from a whole-house repipe or a slab leak repair. What should not vary is the clarity of the quote before work begins.
We give you a clear estimate before we start. No hidden charges, no fees that appear on the invoice but were never mentioned in the conversation. If something unexpected comes up once work is underway, we stop and talk to you before we proceed. Sewer line repair, water heater replacement, repiping, and emergency plumbing all carry different cost ranges, and we explain what drives the price on your specific job so you can make an informed decision. Affordable plumbing service does not mean cutting corners. It means doing the work right at a price that is explained honestly from the start.
Call today and we will get the water back where it belongs.
We are based in East Ridge and serve customers throughout Hamilton County and the surrounding communities. If you are looking for a local plumber in Chattanooga, Ringgold, Red Bank, Collegedale, Soddy-Daisy, or Signal Mountain, we make regular service calls throughout the area. Residential homeowners, landlords, property managers, and commercial businesses can all reach us at the same number.
Whether you need a plumber near you for a same-day drain call or a licensed plumber to handle a larger sewer line replacement, we cover the work from start to finish. You always know where to find us if you need us again.
We have been working in East Ridge and across Hamilton County since 1995, so we know the neighborhoods, the housing stock, and the plumbing challenges that come up most often in this area. Older homes with aging pipe, clay-heavy soils, and seasonal rainfall are all things we deal with regularly. That local experience shapes how we approach every job.
The business was founded in 1995 as a locally owned residential plumbing operation built on showing up when promised and doing the work right. It started as a two-person team working out of East Ridge, and it grew through word of mouth as neighbors passed the number along. That origin still shapes how we operate today.
Work is performed by licensed plumbers who are personally accountable for every job they complete in this community. We have been doing this work in East Ridge for over thirty years, and our team knows the local housing stock, the common failure points, and the standards that hold up over time. We are not here to get in and out fast. We are here to fix it right.
We stand behind every pipe and fixture we touch. If something we worked on is not right, call us and we will come back and make it right. We take pride in the work we leave behind, and that accountability is part of what has kept us in business in this community for more than three decades.
We believe you should not have to chase a plumber for answers. We communicate clearly before, during, and after the job. If the scope changes, we talk to you before we proceed. When the work is done, we walk you through what was completed so you know exactly what happened in your home.
We take care to protect the areas we work in and clean up before we leave. Leak detection and slab work involve some disruption by nature, but we limit that disruption as much as possible and use methods that avoid unnecessary damage to walls, floors, and finishes. The goal is to leave your home in better shape than we found it.
We serve customers throughout Hamilton County, with regular service calls to Chattanooga, Red Bank, Soddy-Daisy, Ooltewah, Collegedale, Ringgold, and Signal Mountain. If you are in the surrounding area and need a plumber, call us and we will confirm coverage for your location.
We stock common parts, fittings, and water heater units so that most repairs and replacements do not require a second trip for materials. For larger jobs like repiping or sewer line replacement, we assess the scope before the work begins and arrive prepared. The goal is always to complete the job in as few visits as possible.
Surety Plumbing has been East Ridge's trusted local plumbing contractor since 1995. Thirty-one years of residential and commercial work, a team of licensed plumbers, and a straightforward approach to pricing and communication. When something goes wrong with your plumbing, or when you want to get ahead of a problem before it becomes one, we are the team to call.
Call (423) 299-4989 to request a quote or schedule a service call. We are available 24 hours a day for emergencies and offer same-day appointments for work that cannot wait. Local plumbers. Sound pipes. Honest quotes.
We handle the full range of residential and commercial plumbing work in East Ridge and throughout Hamilton County. The table below outlines what each service covers, who it is best suited for, and a practical note to help you decide what to call about. If you do not see your situation listed, call us and we will point you in the right direction.
| Type of Job | What the Job Covers | Recommended For | Helpful to Know |
|---|---|---|---|
| Drain Cleaning and Clog Removal |
| homeowners and businesses with slow or backed-up drains | Hydro jetting clears grease, scale, and debris that a standard snake leaves behind, making it the right call for drains that keep coming back. |
| Well Pump Service |
| rural and semi-rural properties in the Hamilton County area that rely on a private well | A failing pressure tank often mimics a pump problem. We diagnose the full system before recommending a repair. |
| Tree-Root Sewer Line Service |
| older East Ridge neighborhoods with mature trees near sewer and main lines | Roots work into joints and cracks over time. Catching the problem early avoids a full line replacement. |
| Sump Pump Installation |
| Hamilton County homeowners with basements or crawl spaces prone to seasonal water intrusion | Heavy Tennessee Valley rainfall can overwhelm an aging or undersized pump. We make sure the discharge line is routed correctly so the system works when it matters. |
| Garbage Disposal Service |
| homeowners or restaurant operators with a disposal that hums, jams, or has quit entirely | Most disposal repairs or replacements are completed in a single visit. |
| Water Softener Installation |
| East Ridge and Hamilton County homes dealing with hard water scale on fixtures or inside water heaters | Hard water shortens the life of pipes, fixtures, and water heaters. A softener installed at the supply line protects the whole house. |
| Slab Leak Detection and Repair |
| homeowners with unexplained wet floors, high water bills, or visible cracks near a slab | We locate the leak before opening anything up, which reduces the scope of the repair and protects your flooring. |
| Whole-Home Repiping |
| Hamilton County homeowners with older galvanized pipe, discolored water, or repeated leaks in the same lines | Repiping solves a long list of smaller recurring problems in one job. Work is brought up to current code. |
| Toilet Repair and Installation |
| homeowners and property managers dealing with a running, leaking, or broken toilet | A running toilet can waste hundreds of gallons a month. A quick repair often costs far less than the next water bill. |
| Emergency Plumbing |
| any homeowner or business facing a plumbing problem that cannot wait until the next business day | We are available around the clock, including nights, weekends, and holidays. Call us and we will get someone moving. |
| Water Heater Repair and Replacement |
| households and businesses with no hot water, a leaking unit, or an aging heater | We stock common units so replacement jobs move quickly. Work is performed by licensed plumbers and brought up to current code. |
| Leak Detection and Repair |
| anyone with an unexplained water bill increase or visible moisture damage | We use diagnostic methods that limit disruption to walls and floors before any repair work begins. |
| Faucet and Fixture Installation |
| homeowners upgrading fixtures or dealing with a dripping faucet or failed fitting | We handle everything from a single dripping faucet to full fixture installation on a bathroom or kitchen remodel. |
| Water Pressure and Shutoff Valve Repair |
| homes or businesses with noticeably low pressure or a stuck or leaking shutoff valve | A reliable shutoff valve is your first line of defense in an emergency. If yours is corroded or hard to turn, it is worth addressing before a problem forces the issue. |
| Sewer and Main Line Service |
| properties with a slow main drain, sewage backup, or suspected line damage | Camera inspection shows exactly what is happening inside the line before any digging or repair work begins. |
How do I know if my water heater needs to be repaired or replaced?
Age is the first thing to consider. Most tank water heaters last eight to twelve years. If yours is in that range and showing signs of trouble, such as rust-colored water, a leaking base, inconsistent temperatures, or a unit that trips the breaker repeatedly, replacement is often the more practical call. We will look at the unit, give you an honest read on its condition, and walk you through your options before any work begins.
What causes drains to keep backing up even after they have been cleared?
A drain that clears and then backs up again usually points to a problem further down the line than a standard snake reaches. Grease buildup, root intrusion, or a partial collapse in the pipe can all cause recurring blockages. Hydro jetting clears material that snaking leaves on the pipe wall, and a camera inspection of the main line shows whether there is a structural issue that needs to be addressed.
How do you find a hidden or under-slab leak without tearing up the floor?
We use diagnostic methods that let us pinpoint the location of a leak before any cutting or digging begins. For slab leaks, that means locating the source as precisely as possible so the repair is targeted rather than exploratory. In many cases, the affected section of pipe can be repaired or rerouted with far less disruption than a homeowner expects going in.
Same-Day and Emergency Availability
We offer same-day appointments for most calls and respond to emergencies around the clock. Nights, weekends, and holidays are all covered. When you call, you reach someone who can get a plumber moving.
How do tree roots damage a sewer line, and what can be done about it?
Roots follow moisture and work their way into small cracks or loose joints in a sewer line over time. Once inside, they grow and branch until the line slows or backs up entirely. We clear the intrusion, run a camera to assess the extent of the damage, and repair or replace the affected section. Trenchless methods are available where the condition of the line and the site allow for it.
What causes low water pressure throughout the house?
Low pressure across the whole house usually points to the supply side: a failing pressure regulator, a partially closed main shutoff, a corroded or scaled pipe restricting flow, or a leak somewhere in the system pulling pressure down. We track down the cause rather than guessing, and we give you a clear explanation of what we find before we recommend a fix.
Is it worth repiping an older home, or is it better to repair pipes as they fail?
If you are dealing with repeated leaks in the same section of pipe, discolored water, or steadily dropping pressure in an older home with galvanized steel pipe, repiping is usually the more economical choice over time. Patching individual failures in badly corroded pipe is a temporary fix. A full repipe with copper or PEX addresses the root cause and brings the installation up to current code.
Upfront Quotes With No Surprise Fees
We walk you through the scope and the cost before any work begins. If something changes once we are into the job, we talk to you first. The invoice reflects what we agreed on.
Do I need to be home when the plumber comes?
For most residential service calls, yes. We need access to the problem area and someone available to review the estimate and approve the work before we begin. If you are a property manager scheduling a call for a tenant, let us know when you call and we will work out the access details with you.
How does pricing work, and will the estimate change once work starts?
We give you a clear estimate before any work begins. If something unexpected comes up once we are into the job, we stop and talk to you about it before we proceed. There are no charges added at the end of the visit without your knowledge. The best way to get an accurate number is to call, describe what you are seeing, and let us ask a few questions.
Work Performed by Licensed Plumbers
Every job, residential or commercial, is handled by licensed plumbers who know the area and take the work seriously. We stand behind every pipe and fixture we touch.
What is the difference between a tank and a tankless water heater?
A tank water heater stores a set volume of hot water and keeps it ready. A tankless unit heats water on demand as it flows through the unit, which means no storage tank and no standby heat loss. Tankless units tend to have a higher upfront cost but can be more efficient over time, especially in households with consistent hot water demand. We carry and install both types and can help you think through which fits your home and usage.
When should I call a plumber rather than trying to fix something myself?
Simple tasks like replacing a faucet aerator or a toilet flapper are reasonable DIY projects. Once the work involves supply lines, shutoff valves, drain connections, water heater components, or anything inside a wall or under a slab, a mistake can cause more damage than the original problem. If you are unsure, it costs nothing to call and describe what you are looking at. We will give you a straight answer.
What should I do if a pipe bursts or I have a major leak right now?
Shut off the water at the nearest shutoff valve or at the main if you need to. Then call us. We are available around the clock for plumbing emergencies, including nights, weekends, and holidays. When you call, tell us what you are seeing and where the water is coming from, and we will get someone on the way as quickly as possible.
Call us at (423) 299-4989 and we will help you figure out exactly what your situation calls for and get you on the schedule.
(423) 299-4989